Jacopo
Agostinone
Product Manager
Product Manager with a track record of owning complex roadmaps, driving measurable business outcomes, and leading cross-functional teams. Brings a strong analytical foundation and actively embeds AI into core workflows, from discovery to delivery, to elevate strategic focus. Recognised for building alignment across senior stakeholders and shaping product direction in fast-moving, data-driven environments.
Career Timeline
Jul 2024 – present
Analytics Product Manager
Marsh
Nov 2023 – Feb 2024
Product Manager
Vita Mojo
Jun 2021 – Nov 2023
Product Manager
Chill-Chain
promoted from
Feb 2021 – Jun 2021
Business Operations
Chill-Chain
2019 – 2020
Front Office Assistant Manager
Hyatt Regency London
promoted from
2017 – 2019
Front Office Night Manager
Hyatt Regency London
2016 – 2017
Senior Front Office Member
Mercure London Bridge
2016
Internship
Dynamic Service Srl, Italy
2015
Internship
Di Muzio Laterizi Srl, Italy
🧑💻 Experience
Analytics Product Manager
Marsh · Full-time
Jul 2024 — Present
- Part of the MMB (Mercer Marsh Benefits) Analytics team, building data and analytics insights across various products to enhance revenue growth opportunities, mitigate business risks, promote data-driven decision-making, and strengthen key strategic partnerships
- Own and drive the product strategy for the Darwin Analytics Centre, a multi-product analytics suite delivering employee benefits insights, trend analysis, and benchmarking data across a global client base
- Lead Placement Analytics, a brokerage intelligence tool live across 48 countries, optimising GWP, revenue, yield, and insurer/client retention across international insurance placements
- Partner with data engineering and actuarial stakeholders to deliver Health Monitor Canada, a claims analytics dashboard enabling Mercer Canada clients to surface actionable insights across health and dental benefit spend
- Launched data quality initiatives through the HBB Data Quality Scorecard, improving the reliability and integrity of policies
- Define and prioritise the product roadmap across multiple analytics platforms, translating complex data requirements from brokers, clients, and internal stakeholders into scalable product features and reporting capabilities
Product Manager
Vita Mojo · Full-time
Nov 2023 — Feb 2024
- I joined the Loyalty squad at Vita Mojo, where big changes were needed. Through customer research, competitor analysis, and market research, I begin building the roadmap for our loyalty program's future. I managed product strategy and had end-to-end ownership from technology scoping to real-world implementation. This involved working on a broad range of products that combined elements of both B2B and B2B2C
- Partnered with sales and customer success to build feedback loops that directly reflected on the product backlog
- Delivered virtual loyalty stamp functionality across multiple restaurant chain integrations, leveraging third-party APIs to extend customer app capabilities and drive repeat engagement
- This role was terminated due to redundancies. The company did not meet the 2023 financial goals set by the board following a Series B investment round. Many roles within the product departments were affected, and 25% of the total company staff were made redundant
Product Manager → promoted from Business Operations
Chill-Chain · Full-time
Feb 2021 — Nov 2023
PM · Jun 2021 — Nov 2023
Bus Ops · Feb 2021 — Jun 2021
- I started in this role when Chill-Chain wasn't yet a SaaS company. I built the first licensed MVP, leading an Agile team of 5 engineers and 1 QA. We launched it, completing Chill-Chain's transformation into a logistics SaaS company. The software was used by major retailers and manufacturers that spend millions of pounds per year on transport, analysing and processing data to achieve real-world savings and CO2 reductions
- Generated a yearly revenue of £500,000, customer savings of around 15-20%, and users increased by 70%
- Successfully completed the development and launch of a new B2B SaaS product in less than 6 months
- Overseen the DB Tech Stack migration from a physical server to AWS & developed various APIs
- Created and maintained the first-ever Product Roadmap for both the SaaS product and the marketplace platform
- Delivered bi-weekly product reviews to the executive team, including the CEO, CFO, and Operations Director, highlighting key product development milestones, user engagement analytics, and business performance indicators, enabling informed decision-making and strategic alignment
- Led the design and development of tailored dashboard solutions catering to diverse user personas, ensuring seamless user experience and optimised data visualisation for varying stakeholder needs and preferences
- The comprehensive data dashboards that enhanced visibility into key metrics and performance indicators proved to be one of the main factors for customers to sign up
Previous Experiences
⌄
Front Office Assistant Manager → promoted from Front Office Night Manager
Hyatt Regency London - The Churchill
2017 — 2020
Senior Front Office Member → promoted from Front Office Member
Mercure London Bridge
2016 — 2017
Internship
Dynamic Service Srl, Italy
2016
Internship
Di Muzio Laterizi Srl, Italy
2015
🛠️ Skills
Discovery
Strategy
Delivery
Tools
AI & Automation
Infrastructure Knoledge
🧑🎓 Education
MSc International Management
2017 — 2020
BSc Economics & Management
2013 — 2016
📜 Certifications
SQL Mastery
Code With Mosh
June 2020
Fundamentals of Business Analysis
Udemy
September 2022
Learn PHP
Codecademy
April 2023
The Future of Payment Technologies
University of Michigan's Ross School of Business
March 2024
🌍 Languages
Italian
Native
English
Bilingual
Spanish
Bilingual
French
Studying
💼➡️✈️🌴🍹🍝 Outside of Work
Travel
Love to discover new places and new cultures. One Continent not visited yet, unfortunately: Oceania. Next on the list: Japan, Indonesia, Malaysia.
Sports
Passionate about football and tennis, mainly, but love most of team sports and played many different sports with friends. Regular eight-a-side player and whenever there is a chance, I love playing a tennis match.
Nature
One of my best passion. I love animals, both on land and in the water; that is why I love diving, a fairly recent, growing passion. Love also any trekking or walks in the outdoors, one of the visited dream destinations so far: the Serengeti.
Theatre
I thought I did not like musicals until I started to see some in the London West End, and now I love to watch some whenever I have a chance. The Lion King remains unbeaten up top, I think the beginning of the musical is one of the best pieces I ever seen.
Food
Being Italian, a passion for food came pre-installed. I cook regularly — pasta, risotto, and whatever new dishes I come across. When the weather plays along, you'll find me outside either at the BBQ or at the pizza oven. Wine and cheese are almost non-negotiable items.