Dark

Jacopo
Agostinone

Product Manager

Product Manager with a track record of shipping user-centred products at scale. Bridges the gap between customer insight, business strategy, and engineering delivery — turning ambiguous problems into clear roadmaps and measurable outcomes.

Jacopo Agostinone
Analytics Product Manager
Marsh · Full-time
Jul 2024 — Present
  • Owned end-to-end roadmap for a B2B SaaS platform with 500K+ active users, driving 30% YoY growth in key engagement metrics
  • Led cross-functional squads of 8–12 (engineering, design, data, marketing) to ship 4 major product lines on time and under budget
  • Ran continuous discovery — 200+ user interviews, usability sessions, and A/B tests — to prioritise the highest-impact features
  • Reduced customer churn by 18% following a data-driven overhaul of the onboarding experience
Product Manager
Vita Mojo · Full-time
Nov 2023 — Feb 2024
  • Defined and shipped a mobile-first feature set that increased DAU by 40% within two quarters of launch
  • Partnered with sales and customer success to build feedback loops that directly informed the product backlog
  • Introduced OKR framework across the product org, improving team alignment and delivery predictability
Product Manager → promoted from Business Operations
Chill-Chain · Full-time
Feb 2021 — Nov 2023
PM · Jun 2021 — Nov 2023 Bus Ops · Feb 2021 — Jun 2021
  • Supported senior PMs in writing PRDs, managing sprint ceremonies, and coordinating stakeholder reviews
  • Conducted competitive benchmarking across 15+ products to inform the company's 3-year strategy
  • Managed day-to-day operational workflows across supply chain and logistics functions
  • Built internal reporting dashboards that reduced manual reporting time by 60%
  • Collaborated with the product team to identify and document operational pain points, directly feeding the product roadmap
Front Office Assistant Manager → promoted from Front Office Night Manager
Hyatt Regency London - The Churchill
2017 — 2020
Senior Front Office Member → promoted from Junior Front Office Member
Mercure London Bridge
2016 — 2017
Internship
Dynamic Service Srl, Italy
2016
Internship
Di Muzio Laterizi Srl, Italy
2015

Discovery

User Interviews Usability Testing Jobs-to-be-Done Surveys

Strategy

Roadmapping OKRs Prioritisation Go-to-Market

Delivery

Agile / Scrum PRDs A/B Testing Sprint Planning

Tools

Jira Figma Amplitude Mixpanel Notion SQL
MSc International Management
Birkbeck Business School, University of London
2017 — 2020
BSc Economics & Management
Universita degli Studi G. D'Annunzio, Pescara
2013 — 2016